Which of the following can pharmacy technicians do regarding medication refills?

Pharmacy technicians play an essential role in the medication management process, particularly regarding refills. Technicians can approve refills of medications that have not undergone any changes in the prescribed dosage, directions for use, or any necessary monitoring parameters. This process occurs under the supervision of a pharmacist, ensuring that the refill aligns with established protocols and guidelines.

By permitting technicians to approve refills of unchanged medications, the workflow in the pharmacy is streamlined, allowing pharmacists to focus on more complex tasks that require their clinical judgement. However, it's crucial that this approval process is bounded by strict regulations and the pharmacy’s policies, which mandate that any changes to a medication must always be reviewed and approved by a pharmacist.

The other choices reflect tasks or actions that are outside the scope of what pharmacy technicians can legally or ethically do. For instance, approving refills without a pharmacist's verification does not align with the supervisory requirement. Similarly, even though retrieving messages is part of a technician's tasks, they lack the authority to approve refills, maintaining the need for a pharmacist's engagement in the process. Additionally, overriding computer alerts disregards the safety mechanisms in place for medication dispensing, which is a critical aspect that technicians are typically not allowed to perform without proper oversight.