What should a pharmacy do when a less expensive generic drug is available?

When a less expensive generic drug is available, a pharmacy should inform the patient and offer the generic option. This approach aligns with the principles of patient-centered care and cost-effectiveness in healthcare. By providing the patient with information about the availability of a more affordable option, the pharmacy empowers the patient to make informed choices regarding their medication. It also reflects adherence to best practices in pharmaceutical care, where cost savings can significantly alleviate financial burdens for patients.

Offering the generic option is not only beneficial for patients but also complies with legal and ethical standards that encourage the use of cost-effective medications when they are available. This practice supports the broader healthcare goal of promoting access to essential medications while ensuring that patients receive quality care without unnecessary financial strain. Furthermore, in many cases, generics are therapeutically equivalent to their brand-name counterparts, making them safe and effective alternatives for most patients.