What must the policies and procedures for computer use include when processing prescriptions?

The policies and procedures for computer use when processing prescriptions should include output examples from the electronic system. This is important as it ensures that staff are familiar with the system's workflow, including how prescriptions appear once entered, the format of medication labels, and any necessary documentation generated by the system. Having output examples helps to minimize errors, standardizes practices, and provides a reference point for staff to understand the expected results of their data entry.

In contrast, while contacting prescribers is a critical process, it is usually not directly related to the policies governing the electronic system itself. A list of staff authorized to dispense medication is essential for regulatory compliance and safety in pharmacy practice, but it pertains more to personnel management than to the specific operation of the computer system. Patient testimonials are generally not relevant to the technical or operational aspects of computer use and processing prescriptions, which further emphasizes the necessity of having concrete examples from the system to guide users effectively.