What must a pharmacy do when transferring a prescription to another pharmacy?

When transferring a prescription to another pharmacy, it is essential for the original pharmacy to void the original prescription. This step is crucial because it ensures that there is no confusion about which pharmacy is fulfilling the prescription, and it prevents the possibility of the patient attempting to fill the same prescription at both locations. Voiding the original prescription informs the pharmacy management and the database about the change, thereby maintaining accurate records and enhancing patient safety.

In contrast, simply recording payment information, notifying the insurance company, or obtaining approval from the prescriber does not address the necessary administrative actions required for transferring a prescription. While those tasks may be relevant in certain situations, they do not replace the critical requirement of voiding the original prescription when moving it to another pharmacy. This process is designed to support the integrity of the prescription transfer system and to avoid potential medication errors.