What is one responsibility of a PIC?

The responsibility of establishing policies and procedures is crucial for a Pharmacist-in-Charge (PIC). This role involves creating and implementing standard operating procedures that ensure compliance with laws and regulations governing pharmacy practice. These policies cover various aspects of pharmacy operations, including medication dispensing, record keeping, employee conduct, inventory management, and quality assurance.

A PIC is essentially tasked with ensuring that the pharmacy runs in a manner that upholds not only the integrity of the business but also the safety and well-being of its patients. This includes developing protocols that address the handling of prescriptions, how to manage patient information securely, and how to respond to violations or errors. By establishing these policies, the PIC ensures that every employee adheres to best practices, thus maintaining the pharmacy's compliance with state and federal regulations.

Other responsibilities, while important, do not capture the overarching duty of the PIC in the same way as establishing policies and procedures does. For instance, scheduling employee shifts and handling customer complaints are important operational tasks, but they do not encompass the broad regulatory compliance aspect that the PIC is responsible for. Marketing the pharmacy typically falls under the realm of business development and does not directly relate to the clinical and regulatory responsibilities that define the role of a pharmacist in charge.